12 Questions when looking for a Cleaning Service

  • How long has the company been in Business?
  • Is the company conducting your work IICRC certified? IICRC.org
  • Is the company a member of the Better Business Bureau? What is their rating? http://www.bbb.org/northwest-florida/
  • Does the company offer a 100% satisfaction guarantee?
  • Will the technician Pre-Vacuum?
  • Will the Technician take precautions to protect your home? (Corner guards, furniture blocks, shoe covers, etc.)
  • What Kind of equipment does the company use? (Truck Mount, portable, rug doctors, shop vac, etc.?)
  • Will uniformed technicians show up in a well marked Company van?
  • Does the company offer Military discount?
  • At your request would the company email you a printed invoice for your records?
  • Will the Technician call you in advance?
  • Does the company offer complimentary deodorizer?
  • Are the cleaning agents the company uses recommended by the flooring manufacturer?
  • Does the company offer follow up calls to insure 100% satisfaction?
  • Is the company locally owned and operated?